RUNNING PAYROLL EFFICIENTLY

Payroll departments are rarely high profile within an organisation unless there are issues re its accuracy and or efficiency and yet the very fact that they are responsible for ensuring that the workforce is paid on time and that statutory requirements are met should give it a much higher profile.
As organisations grow organically Payroll too has to grow and also embrace the changes in legislation, technology, organisation structure and reward structure. But all too often the existing processes and procedures continue to be used as these changes occur; either time is not taken to review existing systems and processes in the light of these changes and budgets are not always available even if there is a case for the change. So the function is effective in so much as it is paying people on time and fulfilling other requirements but it may not be efficient.
When working with clients and talking to them about the processes that they use the response is invariably because ‘that’s the way that we’ve always done it’. Sometimes the teams simply haven’t thought outside the box but often as not it hasn’t occurred to them to step back and review the function to see if things are being carried out in the most efficient and effective way.
Sometimes this is because the full functionality of the payroll system used is not understood and so task is perhaps being undertaken manually when the system tools could be used to do this automatically.
Often forms haven’t been reviewed for many years and they may no longer fit the information that is required and results in additional information being sought which adds to task.
Closer working with HR and other departments can realise some reduction in task where there is duplication of tasks and also no real ownership of tasks or data.
Through reviewing the end to end processes of the normal payroll cycle plus other tasks such as processing pay reviews changes to processes and procedures can be identified that reduce task within the department and risk through removing manual processes and utilising the system functionality.
Failure to review the systems and processes used by the function can result in a significant down turn in efficiency that also impact on effectiveness. It can also mask unnecessary costs and prevent the function realising added value from its systems which would benefit the organisation as whole.
Failure to review processes when new systems are implemented or major upgrades will jeopardise the efficiency and effectiveness of the new system and so impact on benefits realisation.
Also See:
Tax Efficient Benefits,
Outsourcing Payroll,
Shared Services,
Reducing Audit Costs.